Frequently asked questions about motion capture, system setup and licensing.
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Confirm whether your hardware works with a specific software release.
View Compatibility Chart
We've received your request and opened a support ticket.
Re-submitting your registration information will:
Use a device serial number from a Hardware Key.
Software licenses can only be activated once.
Your license cannot be transferred to a different serial number once activated.
For more information, please see the Licensing & Activation FAQ.
What happens when my license expires and updates are not purchased?
For more information, please see the Licensing & Activation FAQ.